SHIPPING POLICY

Shipping Area

Currently, we only provide shipping to United States (excluded Hawaii, Alaska and Puerto Rico).

Delivery Time

In-stock orders typically ship in 2 working days, unless otherwise noted on the product page. 

For in-stock orders, we'll provide tracking number within 3 working days. A shipping confirmation email will be sent to your email once the order has shipped.

Usually, it may take 5-10 working days for Express and about 10-16 working days for standard shipping, depending on your place and shipping carriers. 

Any delivery dates provided by EFE are estimates.*Due to the Covid-19 epidemic, some countries will require imported packages to be transferred to designated storage locations for disinfection after customs clearance, so it may be delay, please be patient for waiting.

Change Address

1. You can change your shipping address before we ship.

2. For security purposes and requirement of carriers, we’re unable to change the address of the package once it has been shipped.

*Please confirm your shipping address and make sure it is correct at checkout. We are not responsible for any invalid address.

Order Tracking

You can track your order and shipping & handling information on your account (log in now) on www.efeglasses.com. 

For more shipping information, send an email to cs@efeglasses.com. We will get back to you in 24 hours.

Notice

If you haven't received the package, however, the logistics order shows the package have been received. In this situation, please contact us within 3 working days. 

Otherwise, after 3 working days, we will no longer deal with this issue, and customers need to contact the corresponding logistics company to solve this issue.